Friday, May 19, 2017

Fitbit

We have had our Fitbits for about a year. We like that they track our steps and sleep patterns, but have kind of wished we had the heart rate monitor. A couple of months ago, the band on my watch developed a "bubble" and a couple of weeks later, Dwayne's did the same. Both of them developed into a situation where the watch itself is barely held onto the band (the pressure of the watch being worn on the arm keeps it together when we're wearing them - but when we charge them, the watch component is almost lose from the band).
You may be able to see, especially the watch on the left, that there is a part that is coming loose from the band - that's the watch part - it had a screw that held it into the band, but that wasn't really catching in the band anymore.

When we had dinner a couple of weeks ago with Bud and Wanda, since we had found out about the sale on the watches at the AT&T store a year ago from them, I asked if they had had any problems with the band coming apart. They had not, but knew someone who did, and indicated that Fitbit would replace it if it was under warranty.

So... I checked with Fitbit. We had purchased them one year ago almost to the day when I called - we had one day remaining before the watches would be out of warranty! They offered to replace them for free, or to provide us with a different watch (upgrade) for 50% of the price. So... we both opted to upgrade to new watches with a heart rate monitor included.
We both got new watches. Dwayne's is the same "model" as before but with the heartrate monitor. Mine is a different model.
 One added benefit to the new watch is that it not only shows wake times and sleep times and restless times, but it categorizes the sleep as REM or light or deep.

No comments:

Post a Comment